Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-locksmith-services.trustedstandard.com (hereinafter referred to as “Commercial Locksmith Services” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Data Protection Act (CTDPAA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this privacy policy does not extend to third-party websites, apps, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides how we interact with users when:

  • You use our applications or services as an authorized user, including logging in and accessing account settings.
  • You visit our websites linked to this Privacy Policy, whether through direct navigation or referral links.
  • You receive communications from us, such as newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide our services effectively. This includes:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  • Payment Information: Credit or debit card details, billing addresses, and transaction records for processing payments and refunds.
  • Financial Information: Bank account information for direct deposits or other financial transactions conducted through our platform.
  • Purchase Information: Product or service orders, order history, and purchase amounts.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses to enable seamless app functionality and analytics.
  • Location Data: GPS coordinates or location services data, if enabled by users, for location-based services and targeted advertising (with user consent).
  • Feedback: Reviews, ratings, comments, and suggestions provided by users to improve our products and services.
  • Social Media Information: User profiles, preferences, and interactions from social media platforms when you choose to log in via these services.
  • Product Information: Details about the products or services you view, search for, or purchase on our websites or apps.

We collect this data through various methods: user input forms, online interactions, browser cookies, analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. They serve multiple purposes, enhancing your experience while also enabling us to provide personalized services. Our cookie policy outlines the different types of cookies we use:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work as intended.
  • Preference Cookies: Remember user preferences for enhanced functionality.
  • Analytics Cookies: Collect anonymous data about your interactions with our website to improve performance and services.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes:

  • Maintaining user accounts and providing services requested by users.
  • Complying with legal requirements and regulatory obligations.
  • Conducting research, analytics, and product development based on aggregated, anonymized data.

When no longer required, we securely delete or anonymize personal data unless retention is necessary for legitimate business or legal purposes.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal information:

  • Access: The right to request access to the personal data we hold about you and to know how it is being used.
  • Rectification: The right to rectify inaccurate or incomplete personal data stored with us.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances, such as when processing is no longer necessary.
  • Restriction: The ability to limit our use of your personal data in specific situations, like when challenging its accuracy or legal basis for processing.
  • Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes, including marketing or profiling.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise any of these rights, please contact our Data Protection Officer via the contact details provided in this policy.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it regularly for any updates.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Commercial Locksmith Services, Data Protection Team, [Address], [City, State, Zip]

We value your trust in providing us with your personal information, and we are committed to protecting it.